Try In Silverlight
 
Post
Started: 4/6/2010 3:34 AM
Picture Placeholder: System Account
Pauli
Failed to get updates from the Ribbon Hero Server
I'am able to access Facebook from our network but when I try to publish my achievements I get this error.
 
Also, when I try to Connect to Facebook I get the error message.
 
Anyone with this problem?
 
The logs at C:\Users\[User]\AppData\Local\Microsoft\OfficeLabs\SkillTracker\Logs contain the following error:
 
Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at SkillTracker.SocialNetwork.OSTWebService.OSTServiceSoap.GetSocialMetrics(GetSocialMetricsRequest request)
   at SkillTracker.SocialNetwork.OSTWebService.OSTServiceSoapClient.SkillTracker.SocialNetwork.OSTWebService.OSTServiceSoap.GetSocialMetrics(GetSocialMetricsRequest request)
   at SkillTracker.SocialNetwork.OSTWebService.OSTServiceSoapClient.GetSocialMetrics(String sessionKey, Int64 userId, Int32 appId, Int32 friendLimit)
   at SkillTracker.SocialNetwork.SocialBackEndDao.GetAllMetrics()
Server was unable to process request. ---> Server error: Failed while getting user social metrics
2010-04-06T12:53:07
Failed to post achievement to Facebook wall
Background worker thread failed to publish facebook post
   at Facebook.Utility.Utilities.DeserializeXML[T](String xmlInput)
   at Facebook.Rest.RestBase.SendRequest[T](IDictionary`2 parameterDictionary, Boolean useSession)
   at Facebook.Rest.Users.GetInfo(String uids, Boolean isAsync, GetInfoCallback callback, Object state)
   at Facebook.Rest.Users.GetInfo(String uids)
   at Facebook.Rest.Users.GetInfo(Int64 uid)
   at Facebook.Rest.Users.GetInfo()
   at SkillTracker.SocialNetwork.FacebookDao.PublishWallPost(Achievement item)
   at SkillTracker.SocialNetwork.FacebookPost.postPublisher_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
Could not deserialize data returned from server
2010-04-06T13:09:39
Failed to get refreshed data
Getting metrics from DB failed
Posted: 4/7/2010 6:27 PM
Picture Placeholder: System Account
peper-eliot
J'ai également le même problème... :-(
Posted: 4/9/2010 9:15 AM
Picture Placeholder: System Account
essentialscribbles


From: System Account
Posted: Tuesday, April 06, 2010 3:34 AM
Subject: Failed to get updates from the Ribbon Hero Server

I'am able to access Facebook from our network but when I try to publish my achievements I get this error.
 
Also, when I try to Connect to Facebook I get the error message.
 
Anyone with this problem?
 
The logs at C:\Users\[User]\AppData\Local\Microsoft\OfficeLabs\SkillTracker\Logs contain the following error:
 
Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at SkillTracker.SocialNetwork.OSTWebService.OSTServiceSoap.GetSocialMetrics(GetSocialMetricsRequest request)
   at SkillTracker.SocialNetwork.OSTWebService.OSTServiceSoapClient.SkillTracker.SocialNetwork.OSTWebService.OSTServiceSoap.GetSocialMetrics(GetSocialMetricsRequest request)
   at SkillTracker.SocialNetwork.OSTWebService.OSTServiceSoapClient.GetSocialMetrics(String sessionKey, Int64 userId, Int32 appId, Int32 friendLimit)
   at SkillTracker.SocialNetwork.SocialBackEndDao.GetAllMetrics()
Server was unable to process request. ---> Server error: Failed while getting user social metrics
2010-04-06T12:53:07
Failed to post achievement to Facebook wall
Background worker thread failed to publish facebook post
   at Facebook.Utility.Utilities.DeserializeXML[T](String xmlInput)
   at Facebook.Rest.RestBase.SendRequest[T](IDictionary`2 parameterDictionary, Boolean useSession)
   at Facebook.Rest.Users.GetInfo(String uids, Boolean isAsync, GetInfoCallback callback, Object state)
   at Facebook.Rest.Users.GetInfo(String uids)
   at Facebook.Rest.Users.GetInfo(Int64 uid)
   at Facebook.Rest.Users.GetInfo()
   at SkillTracker.SocialNetwork.FacebookDao.PublishWallPost(Achievement item)
   at SkillTracker.SocialNetwork.FacebookPost.postPublisher_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
Could not deserialize data returned from server
2010-04-06T13:09:39
Failed to get refreshed data
Getting metrics from DB failed
Posted: 4/13/2010 2:53 PM
Picture Placeholder: System Account
Jonas (Office Labs)
This should now be fixed, please try again.
Posted: 7/30/2010 2:52 PM
Picture Placeholder: MOlsen
MOlsen
I'm still getting this error.
Posted: 8/9/2010 3:15 PM
Picture Placeholder: Jonas (Office Labs)
Jonas (Office Labs)

The first issue was that Facebook had changed its protocol. We needed to make an update to our backend to enable Facebook calls again. This is not an issue right now.
Can you describe the issue you are seeing MOlsen. Do you have a log file that you can pass up to us?

Get Microsoft Silverlight
no thanks